..and how Scanlans do it
Communication is at the heart of what we do, and we aim to keep all our communications with you clear and effective, with regular contact on any of the issues we are dealing with on your behalf; whether its getting clarity on how effectively your block is being run, to how affordable a new maintenance contract would be. Whoever you deal with at Scanlans Property Management, our team will always listen, provide honest advice and respond quickly.
Dedicated Property Managers
Each development has a dedicated Property Manager who co-ordinates all the elements of management and is the point of contact for all matters. He will regularly attend developments to meet customers, contractors and truly get involved with matters.
Your property manager is supported in his role by an office-based team who understands each development and is available to answer questions and organize repairs.
The support team includes a dedicated accounts department, credit controllers, a bespoke property management system and general administration support, including property management assistants who can also help with general enquiries and repairs.
Specialist area knowledge
Our staff has extensive knowledge of the areas where they manage sites, including Manchester, Birmingham, Liverpool, Leeds and the Greater Yorkshire, area Chester, Warrington and throughout the North West and have developed an extensive data base of contractors providing services in the specific areas where properties are managed.
We currently manage approximately 300 developments throughout the country, ranging from purpose built city centre mixed use schemes to historic conversions, on behalf of Resident Management Companies and some of the best known house-builders.
Our wealth of experience has enabled us to develop systems and procedures tailored for this complex type of management. We have invested in modern technology to offer expertise not readily available from other Practices.
Our Resident’s Portal allows our customers to access up-to-date information relating to their development easily, and at any time. Login now.
To find out more about the services Scanlans Property Management offer see the quick links box opposite.
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