KNOWLEDGE, SKILLS, PROFESSIONALISM
What we bring to the role of property management is in-depth knowledge, a wide range of skills and the utmost professionalism. Unlike many managing agents and property management companies who are not regulated, we are members of the Royal Institution of Chartered Surveyors (RICS) and the Association of Residential Managing Agents (ARMA) and operate under their strict codes of practice.
Scanlans Property Management is also regulated by the Financial Services Authority (FSA) in the conduct of the Insurance Business.
Scanlans Property Management’s specialist skills in a range of disciplines have been recognized over the years by experts within the industry, including leaseholders, managing agents and freeholders.
To find out more about how we are regulated, visit ARMA-.
As part of ARMA-Q Scanlans Property Management commit to following the Consumer Charter:
- Be honest, fair, open and transparent and provide a timely and professional service with access to the information needed.
- Act with skill, care, diligence and without discrimination.
- Make sure that all staff are appropriately trained and knowledgeable.
- Have written terms of business.
- Provide a complaints handling procedure specifying the ombudsman scheme to which we subscribe.
- Comply with all relevant legal requirements and relevant codes of practice.
- Avoid conflicts of interest.
- Maintain clear, accurate and up-to-date financial records.
- Ensure that any client money is held separately from the managing agent’s other monies.
- Hold appropriate professional indemnity insurance.
KNOWLEDGE, SKILLS, PROFESSIONALISM
What we bring to the role of property management is in-depth knowledge, a wide range of skills and the utmost professionalism. Unlike many managing agents and property management companies who are not regulated, we are members of the Royal Institution of Chartered Surveyors (RICS) and the Association of Residential Managing Agents (ARMA) and operate under their strict codes of practice.
Scanlans Property Management is also regulated by the Financial Services Authority (FSA) in the conduct of the Insurance Business.
Scanlans Property Management’s specialist skills in a range of disciplines have been recognized over the years by experts within the industry, including leaseholders, managing agents and freeholders.
To find out more about how we are regulated, visit ARMA-.
As part of ARMA-Q Scanlans Property Management commit to following the Consumer Charter:
- Be honest, fair, open and transparent and provide a timely and professional service with access to the information needed.
- Act with skill, care, diligence and without discrimination.
- Make sure that all staff are appropriately trained and knowledgeable.
- Have written terms of business.
- Provide a complaints handling procedure specifying the ombudsman scheme to which we subscribe.
- Comply with all relevant legal requirements and relevant codes of practice.
- Avoid conflicts of interest.
- Maintain clear, accurate and up-to-date financial records.
- Ensure that any client money is held separately from the managing agent’s other monies.
- Hold appropriate professional indemnity insurance.
KNOWLEDGE, SKILLS, PROFESSIONALISM
What we bring to the role of property management is in-depth knowledge, a wide range of skills and the utmost professionalism. Unlike many managing agents and property management companies who are not regulated, we are members of the Royal Institution of Chartered Surveyors (RICS) and the Association of Residential Managing Agents (ARMA) and operate under their strict codes of practice.
Scanlans Property Management is also regulated by the Financial Services Authority (FSA) in the conduct of the Insurance Business.
Scanlans Property Management’s specialist skills in a range of disciplines have been recognized over the years by experts within the industry, including leaseholders, managing agents and freeholders.
To find out more about how we are regulated, visit ARMA-.
As part of ARMA-Q Scanlans Property Management commit to following the Consumer Charter:
- Be honest, fair, open and transparent and provide a timely and professional service with access to the information needed.
- Act with skill, care, diligence and without discrimination.
- Make sure that all staff are appropriately trained and knowledgeable.
- Have written terms of business.
- Provide a complaints handling procedure specifying the ombudsman scheme to which we subscribe.
- Comply with all relevant legal requirements and relevant codes of practice.
- Avoid conflicts of interest.
- Maintain clear, accurate and up-to-date financial records.
- Ensure that any client money is held separately from the managing agent’s other monies.
- Hold appropriate professional indemnity insurance.
A DEDICATED PROPERTY MANAGEMENT COMPANY
Our dedication to professionalism and high standards sets us apart.
Scanlans property management are dedicated to property management and property management issues, and have been providing our full property management services to residents, leaseholders, managing agents and investors for over 25 years. We manage residential letting and rental properties throughout the Midlands and North West from our offices in Manchester and Birmingham, as well as in Liverpool, Leeds and the Greater Yorkshire area and Chester. Our professional property managers are fully trained and qualified Members of the IRPM and Assoc RICS.
As Managing Agents, we have a unique and important role to play in managing other people’s homes and money. Our experience and in-depth knowledge of property management, along with our dedication to professionalism and high standards is what sets us apart.
A passion for exceptional customer service with genuine care in everything we do.
The way a property is managed today will have great impact on it’s value tomorrow and underpins the way we manage your property, which is why we have a passion for exceptional customer service, and take genuine care in everything we do. Our professional property manager services focus on unlocking the true potential of your property, and to that end we can offer a complete, planned building life cycle management service including property maintenance and day to day repairs, but we understand that more often than not, it’s the day-to-day detail and difficult issues of property management that you’ll need assistance with.
To make life easier, we have put communication at the centre of our service, so whether it’s setting budgets, building insurance, health & safety legislation, onsite meetings with contractors, AGMs, EGMs, or queries from lessees and solicitors, you will have a hands-on, easily contactable, and knowledgeable Property Manager dedicated to your development. At any time, you will also be to access any information about the management of your property through ‘My Scanlans’, a customer area for owners and residents.
A DEDICATED PROPERTY MANAGEMENT COMPANY
Our dedication to professionalism and high standards sets us apart.
Scanlans property management are dedicated to property management and property management issues, and have been providing our full property management services to residents, leaseholders, managing agents and investors for over 25 years. We manage residential letting and rental properties throughout the Midlands and North West from our offices in Manchester and Birmingham, as well as in Liverpool, Leeds and the Greater Yorkshire area and Chester. Our professional property managers are fully trained and qualified Members of the IRPM and Assoc RICS.
As Managing Agents, we have a unique and important role to play in managing other people’s homes and money. Our experience and in-depth knowledge of property management, along with our dedication to professionalism and high standards is what sets us apart.
A passion for exceptional customer service with genuine care in everything we do.
The way a property is managed today will have great impact on it’s value tomorrow and underpins the way we manage your property, which is why we have a passion for exceptional customer service, and take genuine care in everything we do. Our professional property manager services focus on unlocking the true potential of your property, and to that end we can offer a complete, planned building life cycle management service including property maintenance and day to day repairs, but we understand that more often than not, it’s the day-to-day detail and difficult issues of property management that you’ll need assistance with.
To make life easier, we have put communication at the centre of our service, so whether it’s setting budgets, building insurance, health & safety legislation, onsite meetings with contractors, AGMs, EGMs, or queries from lessees and solicitors, you will have a hands-on, easily contactable, and knowledgeable Property Manager dedicated to your development. At any time, you will also be to access any information about the management of your property through ‘My Scanlans’, a customer area for owners and residents.
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